SavvyGPT Generative AI
Telecommunications
Improve customer value, optimize network quality, and enable efficient capital investment
SavvyGPT Generative AI for Telecommunications enables product, marketing, supply chain, and network teams to rapidly locate, retrieve, and act on customer, network and supply chain data through an intuitive search and chat interface.
Solution Areas for
Telecommunications
Customer Relationship Management
Provide instant access to 360-degree customer insights to enable personalized up/cross- selling, churn management, and customer service.
Network Optimization
Accelerate access to network traffic, equipment specifications, sensor feeds, and network availability to enable anomaly detection and predictive maintenance.
Supply Network Optimization
Get end-to-end supply chain visibility across channels and improve inventory management through rapid access to suppliers, warehouses, retailers, and shipping carriers.
Capital Investment Planning
Enable data-driven capital investment decisions with rapid and holistic access to equipment health, network performance, regulatory requirements, and product specifications.
Unified knowledge source Telecommunications supporting both structured and unstructured data
Maintenance History
Equipment Manuals
Social Media
Incident Reports
Regulatory Documents
customer Profiles
Transaction
Product Usage
Billing
Network Traffic
Sensor Feeds
Inventory
What is the retention rate for customers that subscribed to the Flex mobile plan in May?
What are the root causes of churn?
Rapid Access
To relevant, critical, and high-value insights across disparate datastore, applications, and information systems
Telco-Focused
configuration to access insights across customer, product usage, network traffic, and asset health, among other sources
Enterprise Grade
Data security, access controls and flexible deployment allow enterprises to meet strict security and privacy requirements
Future Proof
Investments with a LLMagnostic architecture and ability to integrate and leverage existing data and software investments
Telecommunication providers need to continuously improve customer value, maintain network quality, optimize operational costs, and ensure optimal capital investment decisions. Marketing, product, network, and supply chain teams find it increasingly complex and time-consuming to navigate disparate and large volumes of data and locate relevant insights. SavvyGPT Generative AI for Telecommunications enables personalized customer engagement and data-driven network, supply chain, and CAPEX decisions through rapid access to critical insights.
Users can ask questions in natural language and receive accurate answers ranging across diverse data sources such as customer profiles, product usage, network traffic, inventory, sensor feeds, and maintenance history. SavvyGPT Generative AI for Telecommunications is an enterprise-ready solution with support across structured and unstructured data, an LLM-agnostic architecture, deterministic responses with source references, and granular access controls. SavvyGPT Generative AI for Telecommunications offers rapid configurability with telco domain models and pre-built connectors to common data sources such as CRM, network traffic, billing, and ERP.
SAVVYHUB GenAl solution delivers short-term value capture and long-term scaling infrastructure, from your very first GenAl Bot to a full-blown Al Factory
Break Free from Rule-Based Chatbots
Adopt Self-optimizing, self-learning AI agents for automated Employee & customer experiences.
